Return & Exchange Policy

Return Policy

Returns

We will always try to offer you the best service and the best products, if for any reason you are not satisfied with your purchase, you can return it at no additional cost. We offer you 30 days Money back guarantee, If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unopened, unused and in the same condition that you received it. It must also be in the original packaging.

For hygienic reasons and for the safety of our Customers We will not accept any merchandise that has been Opened, used or altered in any way (brushed, combed, picked, cut or washed, etc.). Tags must be attached and the original packaging must be fully intact. For individual extensions, none of the strands should be pulled out in any way.

To initiate a return  please follow the link below.

I would like to start a return.

Check return status

If you have any concerns with, or do not understand, our Return Policy, we welcome you to contact us and we will make every effort to address and resolve your concerns.

eXCHANGES

You’re more than welcome to request a product exchange at any time as long as the exchanged product is in the same conditions as when you received it.

To request a product exchange please follow the link below.

I want to start an exchange.

If you have any questions about this Return policy, please contact us  we will reply within 12 hours.

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